Trade System

These rules apply to every transaction handled through AutoPlus escrow.

1. Users are responsible for carefully reviewing all bot prompts and confirmations before proceeding, including deal details, payment amounts, networks, addresses, usernames, and any other transaction information. Users are also responsible for securing access to their Discord account and AutoPlus password if one is set. AutoPlus is not liable for losses caused by user error, incorrect addresses, wrong networks, compromised accounts, mistaken confirmations, or failure to follow instructions. These mistakes may result in permanent loss of funds.

2. AutoPlus advocates for neutrality, which means we do not generally forbid specific types of trades between users. However, AutoPlus does not endorse trades that are unethical, suspicious, fraudulent, unsafe, or against Discord's Terms of Service. If a trade appears to violate these rules or creates unreasonable risk, staff may withdraw from handling the dispute, and the users involved may be required to resolve the matter between themselves.

3. Both parties must remain active and responsive during a transaction or dispute. If one party becomes unresponsive, AutoPlus may reserve the right to release the funds to the appropriate party based on the available information. Funds will not be released before at least 3 hours after a dispute is opened, and the usual response timeframe is up to 24 hours depending on the situation.

4. Sellers are allowed to set their own terms of service, but these terms must be clear, reasonable, and fair to both parties. If a buyer fails to follow the seller's terms, this does not automatically give the seller the right to keep the funds. However, if the buyer's actions create a clear loss or risk for the seller, and the terms were clearly communicated before the deal, the seller may be entitled to keep the funds. Any abusive, hidden, misleading, or unfair terms designed to exploit buyers may be overruled by staff.

There are two ways to start an AutoPlus trade. The first way is to go to the escrow channel and use the message dropdown which lets you select the cryptocurrency of the deal After the crypto is selected, AutoPlus creates the trade flow inside a private thread. The second way is to use the /trade <user> <cryptocurrency> slash command. In which <user> is the other party in the deal, and <cryptocurrency> is the cryptocurrency used for the trade.

We support the cryptocurrencies and networks listed below, requiring an amount of confirmations before marking funds as received in the escrow.

Each user selects I am the Sender or I am the Receiver in the thread.

• The Sender is the user who sends crypto to the escrow.
  
• The Receiver is the user who receives the funds after deal completion.

Terms are specified before AutoPlus provides the deposit address. Each side can provide their own terms, shown as Sender's Terms and Receiver's Terms. Both users must agree to the terms before the trade can continue, and once accepted, the terms cannot be modified.

After terms are accepted, AutoPlus provides a deposit address. The Sender sends the selected crypto to the shown address and after detecting the transaction, AutoPlus waits for the required confirmations before marking the funds as received in the escrow.

Once the transaction is detected, AutoPlus shows the transaction as Confirming until the required confirmations are reached.

If the Sender sent the funds but they aren't detected, the Sender can use the button Transaction not detected which will ask for the transaction ID and it will fetch it.

Once the required confirmations are reached, the funds are marked as received. Funds are now held in the escrow. The Receiver can now deliver the product, service, exchange, or whatever was agreed.

Only the Sender can release funds. The Sender should release only after verifying that the deal was completed correctly. When releasing, AutoPlus asks the Receiver to provide an address where they will receive the funds.

Only the Receiver can return funds. Returning is used when the deal should not continue or the Receiver cannot complete what was agreed. When returning, AutoPlus asks the Sender to provide an address where they will receive the funds.

Reduce amount can be started by both parties. It is used when both users agree that the Receiver should receive less than the original escrowed amount. The user selects a new reduced amount, and both parties must agree to the new amount before it is applied. Part of the escrowed funds are returned to the Sender, and the trade continues with the reduced amount.

Both parties can ask for support. Staff gets pinged and involved in the thread, then may review the trade, ask for clarification, and help resolve the issue. After clarification, funds may be force released or force returned depending on the outcome.

After funds are released or returned both of the parties will get a transcript of the trade in their DMs. Your deal will appear on the transactions, you can hide your username by using the /settings command clicking the Toggle anonymity button.